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TECHNICIAN CERTIFICATION

Automotive Service Excellence

Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.

ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.

At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.

Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.

Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.

The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.

Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.

ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.

Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • World Pac
  • ALL-DATA
  • STS Turbo
  • Car Care Aware

Testimonials

  • I am a owner of a Buick that is 14 years old . This car has a great running engine, but the brakes and suspension not so good. I brought my car to several automotive centers, Sears being one of them. The money I paid at Sears for just front brakes was outrageous and to add insult to injury they let me drive out with two very bad tires. I had no knowledge they could blow out at anytime. Most of all when they addressed the biggest problem, I said to my husband maybe we should buy a new car. So through word of mouth my husband was told about Service Plus on Lakeview Ave in Dracut . A friend suggest I go there, because they are very good. When I brought my car to Service Plus, they where very professional. They gave me a free estimate and offered me a free car for the day while they repaired my car. Heck, they even fixed a problem from the work done previously at sears and saved me hundreds of $$$$. I am a big fan of Service Plus now. My car rides so good. I will go to them always in the future. I am grateful that I can count on Service Plus to be honest and do a professional and competent job. You can't say that about to many companies now a days. Bravo and well done.
    -Gloria H.

  • I have been a customer at Service Plus for over eight years. I have also recommended Service Plus to others over the years. "Service Plus" is the correct name for this automotive center because that is exactly how Steve and Greg and their other workers treat customers...they provide service plus! I have very little knowledge of car problems so I rely on their expertise and honesty and I have never been disappointed. They make the repairs that they say they will make and charge you what they say they will charge you. They complete the work when they say they will and are very helpful for emergency type problems. They are respectful of their customer's time and money and I would highly recommend them to anyone.
    -Pauline L. - Dracut, MA

  • Have used them many times over the years. They are all always friendly, professional and honest. I recommend Service Plus to all my friends!
    -Anonymous

  • Long-time customer! Always honest, friendly and reasonable. They know how to treat their customers and keep them happy. We recommend Service Plus to all of our friends.
    -Carrie Ladebauche

  • Took my truck there (really old and time for a new one) but they were incredibly nice and very professional and they fixed my truck the very next day. This is hands down the greatest shop in Massachusettes, As im writing this my truck is being looked at by them for another issue. To make a long story short these guys are fantastic and everybody should bring there vehicles there!!!!
    -Brandon L.

  • I've been going to Service Plus since I started driving, introduced to Steve and Greg by my father who swore by them sine they opened. I refuse to go to any other mechanic because you simply cant beat the kindness and honesty they offer.
    -Justin B.

  • Just left Service Plus with the peace of mind that my car is in good hands! I have been a long-time customer and have never been let down. Went there today with a laundry list of "problems" with my car from the dealership. Steve and Greg took my car right in with the list in hand. They came back and told me what needed to be fixed and what didn't. I left with an appointment for next week. They guarantee their work and their parts. Their honesty and service is first class.
    -Carrie L.